FAQ

The Retro Weekend

FAQ

  • How do digital downloads work? Digital download files are sent immediately after your purchase via email. Files arrive in 2:3 aspect ratio and can be cropped to fit almost any size! Please reach out if you have a specific size in mind and we'll be happy to help you with cropping.
  • When can I expect my order? Orders are made to order and shipped within 7 business days. Shipping time is usually 3-5 business days after that. Please reach out if you require expedited shipping. 
  • What if my package is damaged? If your new art print is damaged in transit, or in the unlikely case you receive a damaged item, we will quickly replace it for you free of charge. Please email us at hello@theretroweekend.com with your name and order number.  
  • Can I return my print(s)? If you are unsatisfied with your print for any reason, please reach out to us and we will do our best to resolve the issue.
  • Do you ship internationally? Currently we only ship within the US. Hopefully we can expand this soon!
  • Is my information safe? Your privacy matters to us. Our shop has SSL, which adds a layer of security when you enter your information at checkout. Payments are processed by Paypal, which has a high level of security on all transactions.


  • For any other questions and comments, email us at hello@theretroweekend.com